DELIVERY & RETURNS


In-Store Refund and Exchange Policy

- Goods can only be refunded/exchanged up to 28 days from purchase date*. All returned items must be accompanied with receipt and in original state, including all tags still attached.

*
During the summer holidays we are happy to exchange items of school uniform that have been bought early, but have been grown out of before the start of school.

- Sale items: Sale items are sold as non-refundable. Exchanges on sale items will only be accepted within 14 days from purchase.

- Special Orders: Products ordered that are non-stock items (i.e. a size/colour/product that is not normally held in stock) are sold as non-refundable & non-returnable

- Faulty Items: Goods returned as faulty will only be accepted upon production of proof of purchase.

This does not effect your statutory rights